Privacy Policy
Last updated: March 22, 2026
1. Information We Collect
Personal Information
When you create an account or contact us, we may collect your name, email address, company name, phone number, and billing information.
Usage Data
We automatically collect information about how you interact with our Service, including IP address, browser type, device information, pages visited, and timestamps.
Infrastructure Data
When you connect your infrastructure, our Digital SRE Agent collects metrics, logs, and configuration data necessary to provide automated monitoring and incident response.
2. How We Use Your Information
Service Delivery
To provide, maintain, and improve the PutMe.in platform including automated SRE capabilities, monitoring dashboards, and alert management.
Communication
To send you important updates, security alerts, and marketing communications (with your consent). You can opt out of non-essential communications at any time.
Analytics & Improvement
To understand usage patterns and improve our algorithms, user experience, and overall Service quality.
3. Data Sharing & Disclosure
Third-Party Services
We may share data with trusted service providers who assist in operating our platform (e.g., cloud hosting, analytics). These providers are contractually bound to protect your data.
Legal Requirements
We may disclose information when required by law, regulation, or legal process, or to protect the rights, property, or safety of PutMe.in, our users, or the public.
4. Data Security
Encryption
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We implement industry-standard security measures including regular penetration testing and SOC 2 compliance.
Access Controls
Employee access to your data is restricted on a need-to-know basis with multi-factor authentication and audit logging.
5. Your Rights
Access & Portability
You have the right to request a copy of all personal data we hold about you in a machine-readable format.
Deletion
You can request deletion of your personal data at any time. We will process your request within 30 days, subject to legal retention requirements.
Correction
You may update or correct your personal information through your account settings or by contacting our support team.
6. Cookies & Tracking
Essential Cookies
We use cookies necessary for the functioning of our Service, such as session management and authentication.
Analytics Cookies
With your consent, we use analytics cookies to understand how our Service is used. You can manage cookie preferences through your browser settings.
7. Data Retention
Active Accounts
We retain your data for as long as your account is active. Infrastructure metrics are retained for 90 days by default, configurable per your subscription plan.
Deleted Accounts
Upon account deletion, all personal data is purged within 30 days. Anonymized usage statistics may be retained for analytical purposes.
Questions about our privacy practices? Reach out to our team.
Contact Our Privacy Team